360° servis – mobile care
The CZESEED team provides authorized warranty and post-warranty service for all FIRSTGREEN Industries products. Our trained service technicians will ensure the trouble-free operation of your machines and additional equipment, their regular maintenance and the supply of spare parts throughout the EU. Thanks to the fully equipped service vans, a quick response and on-site service of the machine is ensured, which eliminates the time when the machine cannot work.
Service and maintenance of batteries
We also provide key service and maintenance of batteries and Hoppecke and Silad charging stations, so that your machines are ready for work at any time.
Hoppecke service hotline
Remote management and diagnostics
The basis of a successful service is the correct diagnosis of the problem. Complete Danfoss remote service diagnostics help our mechanics to do this. In addition, it is possible to effectively manage your vehicle fleet by scheduling timely machine maintenance, providing warning notices in the event of mechanical or electronic malfunctions, which you are also notified of in the machine’s control interface, by email and or in the customer account on the website. All warning messages are recorded in the history together with the service and maintenance performed, which is essential for the resale of the machines.
Original FIRSTGREEN Industries parts
At CZESEED, we realize that quality machines deserve quality care. This also applies when choosing spare parts, which is why only genuine FIRSTGREEN parts are guaranteed to work to the exacting standards of a FIRSTGREEN machine. This is the only way to stably ensure the performance and durability of FIRSTGREEN machines. If new genuine FIRSTGREEN parts are installed by an authorized service center, a 1-year parts and labor warranty can then be used. To ensure a quick response, we have a complete stock of original FIRSTGREEN parts.
Maintenance parts
We offer all original parts needed to maintain operability and standing performance. In an effort to save time and money, we offer the FIRSTGREEN maintenance set, which includes all basic parts and tools for on-site machine maintenance and service, greatly reducing machine downtime.
Consumable parts
We provide a complete range of consumable parts for machines and attachments, from hydraulic hoses, through accessories for attachments to tires and tracks. For a long time, we have been engaged in the diagnosis of used consumable parts in order to improve quality. The selection of materials and the design solutions of FIRSTGREEN parts are aimed at ensuring maximum performance and durability. Compromise is not the solution, quality is the solution. Your machine will appreciate it.
Service parts
We guarantee the availability of all parts needed to service your machine. Each of our partners has a stock of original parts, which in combination with professional installation brings the only guaranteed result.
Preparation of machines over the winter
The receiving of orders and reservations for service procedures during the winter season is launched every year in June. The receiving will run until the end of October. Get your machine ready outside of the peak season. You will then be given a total discount of 10% on the invoice. For your requests and possible reservations, you can use the order form or the mobile service hotline.
Hotline
Videa servisu a údržby
Základem dlouhé životnosti a stabilně podávaného výkonu stroje je pravidelná a pečlivá údržba a servis.
Warranty form
for spare parts
Frequently Asked Questions
A complete database of frequently asked questions and useful information can be found in the FAQ section
Service order
Having technical difficulties with a FIRSTGREEN Industries machine? Do you need technical or customer service? Please fill out the form below.
